What is a Hottie?

Hotties are heat packs uniquely designed for safety and to retain heat longer.

Hotties heat pack contains plant based material and water. When microwaved, the water heats up.

Because there are no water currents within the heat pack, the transfer of energy from the centre of the heat pack to the edge of your Hottie takes longer. This is why Hottie stays warmer longer.

How do I heat my Hottie?

Refer to the heating instructions on the enclosed safety sheet and on the white Hottie heat pack.

Please note, heating instructions in columns marked 1 and 2 are instructions for heating Hottie from cold (i.e. not recently used or 20°C)

Microwave
code
Power Level IEC 705 Recommended heating time from cold (20°C) / not recently used Maximum heating time from cold (20°C) / not recently used Re-heating from recently used / warm
B 650 watts 3 minutes 3½ minutes Remove fabric cover if it prevents your Hottie rotating freely in the microwave. Re-heat in 15 second increments, testing temperature each time to avoid damage.
C or D 750 watts 2½ minutes 3 minutes
D or E 850 watts 2 minutes 2½ minutes
E 1000 watts 1½ minutes 2 minutes

To avoid damaging your Hottie do not exceed recommended heating times.

Many of our customers have two heat packs and simply heat their second heat pack instead of re-heating the recently used heat pack. This helps prevent accidental overheating and damage to your Hottie.

How do I re-heat my Hottie?

To re-heat your Hottie:

  1. Remove fabric cover if it prevents your Hottie rotating freely in the microwave
  2. Heat in microwave for 15-seconds
  3. Check temperature of your Hottie
  4. Repeat steps 2 & 3 until Hottie is the appropriate temperature for you

Note: Re-heating your Hottie heat pack for longer than recommended time may damage your Hottie.

Many of our customers have two heat packs and simply heat their second heat pack instead of re-heating the recently used heat pack. This helps prevent accidental overheating and damage to your Hottie.

What happens if Hottie is overheated?

If overheated, Hottie will expand.

If this happens, stop microwave and leave Hottie to cool for at least ten minutes.

Hotties are designed to fail-safe in the event of overheating. This means, if overheated for a long period of time, the pouch is designed to split. This may create a “bang” noise, but is an important safety feature that prevents the build up of dangerous pressures and hot spots.

It is possible damage has been done to your Hottie if it expands. Please check your Hottie before re-using.

Please do not re-use popped Hotties.

If you pop your Hottie, please email us a photo of the popped Hottie plus a brief description of what happened. We will reply with a coupon for 20% off a replacement heat pack.

Email: info@hotties.co.uk

We have been making Hotties since 1996 and in all that time we have never learned of a Hottie causing injury or exploding violently.

As Hottie contains no toxic gels or seeds there is no danger of it catching fire or causing burns.

What should I do if I overheat Hottie and it pops?

If you overheat Hottie and it pops, leave in microwave for at least ten minutes before lifting out.

Please do not re-use overheated / popped Hotties.

If you pop your Hottie, please email us a photo of the popped Hottie plus a brief description of what happened. We will reply with a coupon for 20% off a replacement heat pack.

Email: info@hotties.co.uk

Can I apply Hottie to my skin straight away after heating?

We suggest placing your Hottie on a flat bench and smoothing it out to ensure the heat is even throughout the pack.

Then, hold Hottie to your forearm to check the temperature is right for your skin type and apply.

Where can I buy Hotties?

You can buy Hotties on this website, or at one of our stockists.

How long does the warmth last?

Heated correctly, your Hottie will stay warm for up to four hours.

Do Hotties have a use-by date?

Hotties have no use-by date. Many of our customers use the same Hottie for years, even decades.

How long a Hottie lasts is a function of how carefully it is heated. If always heated correctly there is no reason a Hottie should decline.

We urge people to take extra care when re-heating a recently used Hottie as this seems to be when most people accidentally overheat and damage their Hottie. Please see FAQ "How do I re-heat my Hottie?" for further information on re-heating a Hottie.

How does it work?

Hotties are thermal heat packs made with a uniquely designed heat pack that contains plant based material and water.

When microwaved, the water heats up.

Because there are no water currents within the heat pack, the transfer of energy from centre of the heat pack to the edge of your Hottie takes longer. This is why Hottie stays warmer longer.

What if my Hottie bursts?

Hottie is failsafe.

If overheated, it pops and oozes its water content. This is a built in feature designed to keep you safe. This safety feature also prevents Hottie reaching dangerous temperatures and pressures.

Hottie will not explode or burst violently if overheated. As Hottie contains no toxic gels or seeds there is no danger of it catching fire or causing burns.

If you overheat Hottie and it pops, leave in microwave for at least ten minutes before lifting out.

Please do not re-use overheated / popped Hotties.

If your Hottie pops, please email us a photo of popped Hottie and a description of what happened. We will reply with a coupon for 20% off a replacement heat pack.

Email: info@hotties.co.uk

Why do you say Hotties are safer than other heat packs?

Hottie is not a gel pack. Gel packs are known to explode and cause potentially fatal burns.

Hottie is not a wheat pack. Wheat and other grain filled packs are known to cause fatal fires and burns. This is because the grains within the wheat pack continue to heat up after being removed from the microwave and after several uses the grains dry out. As an added bonus because Hottie contains no grains or seeds it will not mould or rot.

Hottie is not a hot water bottle. Hot water bottles are known to cause burns. This is because of the fiddly design requiring filling with boiling water and also due to rubber bursting or splitting, spilling boiling water onto the user.

Hottie is failsafe.

Hotties have been around since 1996 and in all that time we’ve never heard of any incident where one of our Hotties has caused harm to a user.

We designed Hotties because we were concerned about rising incidences of injuries and even deaths caused by exploding heat and wheat packs catching on fire.

If overheated, Hottie pops and oozes its water content. This is a built in feature designed to keep you safe by preventing Hottie reaching dangerous temperatures and pressures.

Hottie will not explode or burst violently if overheated. As Hottie contains no gels or seeds there is no danger of it catching fire or causing burns.

What is inside my Hottie?

The Hottie patented heat pack contains water soaked into a medical grade, plant based non-woven pad. It does not contain wheat, gels or waxes. The liquid inside is water and is completely safe.

Can I wash my Hottie cover?

With the exception of the Bite Resistant Pet Hottie all of our covers are machine washable.

Bite Resistant Pet Hottie

  • we recommend wiping with a wet cloth and a little cool-temperature soapy water

Classic, Hot Water Bottle Shape and BackWrap Covers

  • we recommend a gentle, cool-temperature wash (cold to a max 40 degrees Celsius) with like colours

Cuddle Collection (bunny, lamb and teddy pj / body warmers)

  • please see / follow washing instructions on inside tag

Hotties are CE Registered as a Class 1 medical device for pain relief  CE logo