Terms & Conditions

These terms and conditions regulate the Agreement between " you " the customer and Hotties Thermal Packs Ltd (hereinafter referred to as " Hotties ")

All goods which appear for sale on the Hotties web site ("the web site") are advertised as invitations to treat, and no offer of sale shall be implied.

By placing an order with Hotties you are offering to purchase the goods detailed within that order, which Hotties may or may not accept at their sole discretion.

If an order is accepted, Hotties will send you an e-mail to confirm.

You undertake that all details you provide for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the costs of the products you are purchasing.

If for any reason your credit card details are incorrect or there is not enough money in your account or for any other reason the order cannot be processed, Hotties will have right to rescind and upon their election to do so, the order will be cancelled.

If there are any changes to the details supplied you, it is your responsibility to inform Hotties as soon as possible.

Your statutory rights are not affected by these terms and conditions.

LIABILITY

We attempt to ensure that the information available on the web site at any one time is accurate. However, Hotties assume no duty to update such information and cannot guarantee that it will be fault-free.

Hotties does not accept liability (except as set out below) for any errors and omissions in the presentation of goods on the web site and reserves the right to change information, specifications and descriptions of listed goods and products at any time. Hotties will, however, do its best to correct any errors and omissions as quickly as practicable after being notified of them.

Hotties does not make any warranty that the web site is free from infection by viruses or anything else that has contaminating or destructive properties.

Hotties will only be liable for loss (save in the case of death or personal injury in respect of which there is no limit) up to a maximum total of the price of the product purchased in respect of any claim.

The liability section applies only to the extent permitted by law and does not affect your statutory rights .

USE OF THE SITE CONTENT

The copyright, design rights and artwork on the web site belong to Hotties. All other intellectual property rights are reserved. This web site is for personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, licence, create derivative works from, transfer or sell any information obtained from this web site. You may only download to your personal computer for viewing purposes and print out a number of pages of this web site for your personal use.

The colours and dimensions of the products portrayed on the site are merely there as a guide. Unfortunately, because of the nature of selling via the Internet and product variability, we cannot guarantee that the product colours will be of an exact likeness as seen or as described.

We strive to portray the products as close as we can to the actual colour ways, but we have no control over your personal computer and its settings. Therefore colours of products may vary slightly 'in the flesh' from the colour that is portrayed on the website.

LINKS

Hotties assumes no liability for the contents of any other web sites to which the Hotties web site has links and shall not be held responsible for any loss or damage caused or alleged to have been caused by use of or reliance on any content, goods or services available on such hyper linked sites. Hotties may not have control of such web sites. The inclusions of any hyperlinks to such other web sites does not mean that Hotties endorses the material on such web sites or has any association with the owner thereof.

PRIVACY POLICY

Hotties takes the privacy of its customers seriously and is committed to the following policy:

THE INFORMATION YOU PROVIDE

In using the Hotties web site you will be asked at various stages to provide us with information about yourself, about the person for whom you are purchasing a gift and your financial details needed to process payment for the goods you order. This will predominantly take place in the 'check out' procedure. The only information collated will be that to allow Hotties to process your order. You will also be asked for information about yourself when you are registering. This information will be collated in an online form.

We do not sell, trade, or rent your personal information to third parties.

WHAT WE USE THE INFORMATION FOR

We use your information to process your order; giving delivery details to our suppliers and processing payment through our secure banking facility.

If you require any further assistance with regards to matters of privacy, then please do not hesitate to contact our Customer Services Department on info@hotties.co.uk

CONSENT

By disclosing information to us in using this web site, you consent to the collection, storage and processing of that information by Hotties in the manner as set out in this policy